Privacy Policy
Effective date: August 12, 2025
Who we are: Artisan Electric Corporation ("Artisan Electric", "we", "us"). We provide residential, commercial and industrial electrical services in Campbell River and the Comox Valley, BC, Canada.
This Privacy Policy explains what we collect on artisanelectriccorp.ca, how we use it, and your privacy rights.
What we collect
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Contact form details — name, email, phone, service type, and your message so we can respond to you.
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Business details you choose to share — e.g., company name or logo when providing a testimonial.
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Basic site analytics — anonymous/aggregated information (pages viewed, device/browser, general location) collected by Wix and/or Wix Analytics to help us understand site performance. We do not run blog comments or user accounts, and we do not accept user‑uploaded media on the site.
How we use information
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Reply to inquiries, schedule site visits and provide quotes.
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Manage customer records and deliver services.
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Improve our website and services.
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Meet legal and safety obligations.
Cookies
Our site uses essential cookies for security and basic features. If analytics are enabled, we also use analytics cookies to measure traffic in aggregate. You can control cookies in your browser and, if shown, via our cookie banner.
Sharing
We do not sell your personal information. We share it only with:
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Wix.com (website hosting/forms/analytics) and similar vendors that help operate the site or our email/CRM;
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Professional advisors (e.g., accountants) and authorities if required by law.
Storage, location & security
The site runs on Wix’s secure cloud over HTTPS (TLS). Information may be processed or stored outside of BC/Canada where Wix or its service providers operate. We apply reasonable administrative, technical and physical safeguards appropriate to the information we hold.
Retention
We keep inquiry records only as long as needed for the above purposes and legal requirements. If you ask us to delete your information, we will do so unless we must keep it by law.
Your rights
Subject to BC’s Personal Information Protection Act (PIPA) and other applicable laws, you can request to access, correct, or delete your personal information and to withdraw consent where consent is the basis for processing. Contact us using the details below. If we can’t resolve a concern, you may contact the Office of the Information and Privacy Commissioner for British Columbia.
Changes
We may update this Policy from time to time. We will post the new version with a revised effective date.
Contact Us
Email: info@artisanelectriccorp.ca
Phone: 250‑203‑0378
Postal: Please contact us for mailing details. We operate locally in Campbell River & the Comox Valley, BC.
This Policy provides general information about how we handle personal information and is not legal advice.